Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, please don't hesitate to reach out.
Get in Touch
Email Us
General Support:
support@gnode.app
We typically respond within 24-48 hours
Business Inquiries:
hello@beetlejuse.com
What We Can Help With
- Technical Support: App issues, bugs, or feature questions
- Account Help: Sign-in problems, subscription inquiries, or account management
- Plant Care Questions: General guidance about using the app's features
- Privacy Questions: Data handling, privacy policy, or account deletion requests
- Feedback: Suggestions for new features or improvements
- Partnership Opportunities: Business collaborations or integrations
Before You Contact Us
To help us assist you more quickly, please include:
- Your device type and iOS version
- Beetlejuse app version (found in Settings)
- A detailed description of your issue or question
- Screenshots if applicable
Response Times
We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues affecting multiple users, we prioritize those first and may reach out to you directly.
Note: For account deletion requests, please email us from the address associated with your account. We'll process your request within 30 days as required by privacy regulations.